CLAIMS
Our business operates across different regions and the Claims details you will need will depend on the region you are in and also what insurance product your specific claim is in relation to.
1. Select your region
2. Select your product
3. Claims contact information
If you are a policyholder and want to report a claim online, click here:
Policyholder FNOL
If you are a broker and need to report a claim online, click
Broker - report a Claim
24 HR Accident Reporting line 08000682731
Existing Claims 08000514096
24 HR Accident Reporting line 08000682731
Existing Claims 08000514096
24 hour accident reporting line 08000 682 731
24 hour Accident Reporting Line: 0345 828 2823
24 HR Accident Reporting line: 08000682731
Existing Claims: 08000514096
24 hour Accident Reporting Line: 0345 828 2823
24 HR Accident Reporting line: 08000682731
Existing Claims: 08000514096
All Claims are handled directly by NIG.
Please check out the Claims section linked below and refer to your policy number to determine which option to select ie. the prefix NM, NG, MAN and NM will determine which option you select.
Property Claims: 0345 246 5602
Liability/Injury Claims: 0345 246 5604
24 hour accident reporting line: 0800 4049958
AXA INSURANCE DAC 0818736524
AXA Insurance DAC, Claims Dept, Wolfe Tone House, Wolfe Tone Street, Dublin 1. DO1 HP90
AXA INSURANCE DAC 0818736524
AXA Insurance DAC, Claims Dept, Wolfe Tone House, Wolfe Tone Street, Dublin 1. DO1 HP90
Allianz, Allianz House, Elm Park, Merrion Road, Dublin 4, D04 Y6Y6
Windscreen Claims:
All Glass 1890 201212
1800147147 - 24 Hour Property Claims Line
prestigeclaims@aviva.com
1800147147 - 24 Hour Property Claims Line
prestigeclaims@aviva.com
Liability- Arch Insurance (EU) Dac and Contractors - All Risks Great American International Insurance (EU) DAC. We use Corin platform for administration so claims can be reported on:
Section A,B,C
Corin Underwriting (Europe) GmbH, Hohe Bleichen 8, 20354 Hamburg, Germany
Section D
016707470 ARAG to get a claim form
Claims Dept, ARAG Legal Protection Ltd, 1 Hatch St Upper, Dublin 2, D02 PY28
Additional claims contact details specific to Motor Legal Expenses, Personal Accident Cover and Roadside Assistance as included within the Motor and Commercial Vehicle policies are noted below:
Motor Personal Accident Cover:
01 872 0179
Motor Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting Motor Legal Expenses”.
Commercial Vehicle breakdown:
MAWDY Assistance Commercial Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Private Car Breakdown:
Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Keycare:
Contact the Keycare Claims team https://key.care/claim/prestige
Additional claims contact details specific to Motor Legal Expenses, Personal Accident Cover and Roadside Assistance as included within the Motor and Commercial Vehicle policies are noted below:
Motor Personal Accident Cover:
01 872 0179
Motor Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting Motor Legal Expenses”.
Commercial Vehicle breakdown:
MAWDY Commercial Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Private Car Breakdown:
Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Keycare:
Contact the Keycare claims team - click
Additional claims contact details specific to Family Legal Expenses, Landlord Legal Expenses and Home Emergency Assistance as included within the Coverall and Property Owners’ policies are noted below:
Coverall Legal Expenses:
Legal Helpline:
0818 868 000
Please quote “Prestige Underwriting Family Legal Expenses”.
Lifestyle Counselling Helpline:
+44 1452 623356
Please quote “Prestige Underwriting Family Legal Expenses”.
Health and Medical Information service:
+44 1452 623356
Please quote “Prestige Underwriting Family Legal Expenses”.
Cyber Support Helpline:
019 203 987
Please quote ‘Prestige Underwriting Family Legal Expenses’.
Property Owners Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting – Landlord Legal Expenses”.
Coverall & Property Owners Home Emergency Assistance:
0818 000 444
Available 24 Hours a day, 365 days a year
For general claims enquiries for existing GB & NI Home claims, you can email: