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Report Online Claims for NI & GB Home

To report a claim online, new First Notification of Loss (FNOL) Contact Forms are now available to register claims for Coverall products (GB & NI) and GB Thatched product.

Broker Form Policyholder Form

Live Chat Available

Live Chat is available for GB and NI Brokers and Policyholders who wish to follow up on a claim.  You can contact our Claims team via the ‘Chat with us’ feature below.

Please note Live Chat is only available for the products in NI and GB regions listed below and should not be used to report a new claim.

  • Motor Claims Prestige Motor
  • Motor Underwriting
  • Property Claims (NI & GB)
  • Property Underwriting

Live Chat is available Monday-Friday 9am-5pm, excluding Bank Holidays.

For general claims enquiries for existing GB & NI Home and Motor claims, you can email:

Home: or Motor: