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CLAIMS

Our business operates across different regions and the Claims details you will need will depend on the region you are in and also what insurance product your specific claim is in relation to.

1. Select your region

2. Select your product

3. Claims contact information

08000 327 327

 

homeclaims@prestigeunderwriting.co.uk

If you are a broker and need to report a claim online, click here:
Broker FNOL

If you are a policyholder and want to report a claim online, click here:
Policyholder FNOL

08000 327 327

homeclaims@prestigeunderwriting.co.uk

Broker FNOL

Policyholder FNOL

If your policy started or was renewed on 1st July 2024 onwards please use the below information to report a claim.

New Claims (24 hr) 08000 327 327

hhclaims@prestigeunderwriting.co.uk

For non-urgent claims, complete the form below:

Broker FNOL

Policyholder FNOL

Existing Claims / General Queries 
08000 327 327 (Office Hours)

homeclaims@prestigeunderwriting.co.uk

If your policy started before 1st July 2024, then please use the below information to report a claim.

Claims Consortium Group, Blackdown House, Culmhead Business Centre, Culmhead, Taunton, Somerset, TA3 7DY
0330 124 5108
piklclaims@claimsconsortiumgroup.co.uk

If your policy started or was renewed on 1st July 2024 onwards please use the below information to report a claim.

New Claims (24 hr) 08000 327 327

hhclaims@prestigeunderwriting.co.uk

For non-urgent claims, complete the form below:

Broker FNOL

Policyholder FNOL

Existing Claims / General Queries 
08000 327 327 (Office Hours)

homeclaims@prestigeunderwriting.co.uk

If your policy started before 1st July 2024, then please use the below information to report a claim.

Claims Consortium Group, Blackdown House, Culmhead Business Centre, Culmhead, Taunton, Somerset, TA3 7DY
0330 124 5108
piklclaims@claimsconsortiumgroup.co.uk

24 HR Accident Reporting line 08000682731

Existing Claims 08000514096

24 HR Accident Reporting line 08000682731

Existing Claims 08000514096

New Claims (24 hr) 08000 327 327

hhclaims@prestigeunderwriting.co.uk

For non-urgent claims, complete the form below:
Broker FNOL Form
Policyholder FNOL Form

Existing Claims / General Queries 
08000 327 327 (Office Hours)

homeclaims@prestigeunderwriting.co.uk

24 hour accident reporting line 08000 682 731

24 hour Accident Reporting Line: 0345 828 2823

motorclaimsbelfast@aviva.com

0800 4049958

24 HR Accident Reporting line: 08000682731

Existing Claims: 08000514096

24 hour Accident Reporting Line: 0345 828 2823

24 HR Accident Reporting line: 08000682731

Existing Claims: 08000514096

manpropertyclaims@nig-uk.com

New Motor Claims: 0345 300 4644

Property Claims: 0345 246 5602

Liability/Injury Claims: 0345 246 5604

Windscreen: 0800 36 36 36

0845 2880002

manpropertyclaims@nig-uk.com

Property Claims: 0345 246 5602

Liability/Injury Claims: 0345 246 5604

0800 0327 327

homeclaims@prestigeunderwriting.co.uk

Broker FNOL

Policyholder FNOL

24 hour accident reporting line: 0800 4049958

If your policy started or was renewed on 1st July 2024 onwards please use the below information to report a claim.

New Claims (24 hr) 08000 327 327

hhclaims@prestigeunderwriting.co.uk

For non-urgent claims, complete the form below:

Broker FNOL

Policyholder FNOL

Existing Claims / General Queries 

08000 327 327 (Office Hours)

homeclaims@prestigeunderwriting.co.uk

If your policy started before 1st July 2024, then please use the below information to report a claim.

Claims Consortium Group, Blackdown House, Culmhead Business Centre, Culmhead, Taunton, Somerset, TA3 7DY

piklclaims@claimsconsortiumgroup.co.uk

If your policy started or was renewed on 1st July 2024 onwards please use the below information to report a claim.

New Claims (24 hr) 08000 327 327
hhclaims@prestigeunderwriting.co.uk

For non-urgent claims, complete the form below:
Broker FNOL
Policyholder FNOL

Existing Claims / General Queries 
08000 327 327 (Office Hours)
homeclaims@prestigeunderwriting.co.uk

If your policy started before 1st July 2024, then please use the below information to report a claim.

Claims Consortium Group, Blackdown House, Culmhead Business Centre, Culmhead, Taunton, Somerset, TA3 7DY
0330 124 5108

piklclaims@claimsconsortiumgroup.co.uk

AXA INSURANCE DAC 0818736524

AXA Insurance DAC, Claims Dept, Wolfe Tone House, Wolfe Tone Street, Dublin 1. DO1 HP90

AXA INSURANCE DAC 0818736524

AXA Insurance DAC, Claims Dept, Wolfe Tone House, Wolfe Tone Street, Dublin 1. DO1 HP90

0494371830

Claims Dept, Prestige Underwriting Services The Lanyon Building, 10 North Derby Street, Belfast BT15 3HL

Windscreen Claims:
All Glass 1890 201212

Policies incepted or renewed before 1st November 2023

0169310 20 - 24 Hour Claims Line
prestigeclaims@mclarens.com

Policies incepted or renewed after 1st November 2023
1800147147 - 24 Hour Property Claims Line
prestigeclaims@aviva.com

Policies incepted or renewed before 1st November 2023
016931020 - 24 Hour Claims Line 
prestigeclaims@mclarens.com

Policies incepted or renewed after 1st November 2023 
1800147147 - 24 Hour Property Claims Line
prestigeclaims@aviva.com

Liability- Accredited Insurance (Europe) Limited and Contractors - All Risks Great American International Insurance (EU) DAC.

We use Corin platform for administration so claims can be reported on:

claims@corin.com

0044 845 2880002

049 43 71 830

enquiries@prestigeunderwriting.co.uk

Additional claims contact details specific to Motor Legal Expenses, Personal Accident Cover and Roadside Assistance as included within the Motor and Commercial Vehicle policies are noted below:


Motor Personal Accident Cover:
01 872 0179


Motor Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting Motor Legal Expenses”.


Commercial Vehicle breakdown:
Mapfre Assistance Commercial Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952


Private Car Breakdown:
Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952

Additional claims contact details specific to Motor Legal Expenses, Personal Accident Cover and Roadside Assistance as included within the Motor and Commercial Vehicle policies are noted below:


Motor Personal Accident Cover:
01 872 0179


Motor Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting Motor Legal Expenses”.


Commercial Vehicle breakdown:
Mapfre Assistance Commercial Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952


Private Car Breakdown:
Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952

 

 

 

Additional claims contact details specific to Family Legal Expenses, Landlord Legal Expenses and Home Emergency Assistance as included within the Coverall and Property Owners’ policies are noted below:

 

Coverall Legal Expenses:
Legal Helpline:
0818 868 000
Please quote “Prestige Underwriting Family Legal Expenses”.
Lifestyle Counselling Helpline:
+44 1452 623356
Please quote “Prestige Underwriting Family Legal Expenses”.
Health and Medical Information service:
+44 1452 623356
Please quote “Prestige Underwriting Family Legal Expenses”.
Cyber Support Helpline:
019 203 987
Please quote ‘Prestige Underwriting Family Legal Expenses’.


Property Owners Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting – Landlord Legal Expenses”.


Coverall & Property Owners Home Emergency Assistance:
0818 000 444
Available 24 Hours a day, 365 days a year

Legal Expenses is underwritten by ARAG Legal Protection Limited.

 

Download a claim form below or get in touch with the team:
Claims form (https://www.arag.co.uk/claim/)
claims@corin.com
0044 845 2880002

For general claims enquiries for existing GB & NI Home claims, you can email:

homeclaims@prestigeunderwriting.co.uk