CLAIMS
Our business operates across different regions and the Claims details you will need will depend on the region you are in and also what insurance product your specific claim is in relation to.
1. Select your region
2. Select your product
3. Claims contact information
homeclaims@prestigeunderwriting.co.uk
If you are a broker and need to report a claim online, click here:
Broker FNOL
If you are a policyholder and want to report a claim online, click here:
Policyholder FNOL
homeclaims@prestigeunderwriting.co.uk
Claims Consortium Group, Blackdown House, Culmhead Business Centre, Culmhead, Taunton, Somerset, TA3 7DY
piklclaims@claimsconsortiumgroup.co.uk
24 HR Accident Reporting line 08000682731
Existing Claims 08000514096
24 HR Accident Reporting line 08000682731
Existing Claims 08000514096
24 hour Accident Reporting Line: 0345 828 2823
24 HR Accident Reporting line: 08000682731
Existing Claims: 08000514096
24 hour Accident Reporting Line: 0345 828 2823
24 HR Accident Reporting line: 08000682731
Existing Claims: 08000514096
New Motor Claims: 0345 300 4644
Property Claims: 0345 246 5602
Liability/Injury Claims: 0345 246 5604
Windscreen: 0800 36 36 36
Property Claims: 0345 246 5602
Liability/Injury Claims: 0345 246 5604
homeclaims@prestigeunderwriting.co.uk
24 hour accident reporting line: 0800 4049958
AXA INSURANCE DAC 0818736524
AXA Insurance DAC, Claims Dept, Wolfe Tone House, Wolfe Tone Street, Dublin 1. DO1 HP90
AXA INSURANCE DAC 0818736524
AXA Insurance DAC, Claims Dept, Wolfe Tone House, Wolfe Tone Street, Dublin 1. DO1 HP90
Claims Dept, Prestige Underwriting Services The Lanyon Building, 10 North Derby Street, Belfast BT15 3HL
Windscreen Claims:
All Glass 1890 201212
Policies incepted or renewed before 1st November 2023
0169310 20 - 24 Hour Claims Line
prestigeclaims@mclarens.com
Policies incepted or renewed after 1st November 2023
1800147147 - 24 Hour Property Claims Line
prestigeclaims@aviva.com
Policies incepted or renewed before 1st November 2023
016931020 - 24 Hour Claims Line
prestigeclaims@mclarens.com
Policies incepted or renewed after 1st November 2023
1800147147 - 24 Hour Property Claims Line
prestigeclaims@aviva.com
Liability- Accredited Insurance (Europe) Limited and Contractors - All Risks Great American International Insurance (EU) DAC.
We use Corin platform for administration so claims can be reported on:
Additional claims contact details specific to Motor Legal Expenses, Personal Accident Cover and Roadside Assistance as included within the Motor and Commercial Vehicle policies are noted below:
Motor Personal Accident Cover:
01 872 0179
Motor Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting Motor Legal Expenses”.
Commercial Vehicle breakdown:
Mapfre Assistance Commercial Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Private Car Breakdown:
Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Additional claims contact details specific to Motor Legal Expenses, Personal Accident Cover and Roadside Assistance as included within the Motor and Commercial Vehicle policies are noted below:
Motor Personal Accident Cover:
01 872 0179
Motor Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting Motor Legal Expenses”.
Commercial Vehicle breakdown:
Mapfre Assistance Commercial Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Private Car Breakdown:
Breakdown Assistance line
Republic of Ireland: 0818 000 222
Northern Ireland: 00353 91 545 952
Additional claims contact details specific to Family Legal Expenses, Landlord Legal Expenses and Home Emergency Assistance as included within the Coverall and Property Owners’ policies are noted below:
Coverall Legal Expenses:
Legal Helpline:
0818 868 000
Please quote “Prestige Underwriting Family Legal Expenses”.
Lifestyle Counselling Helpline:
+44 1452 623356
Please quote “Prestige Underwriting Family Legal Expenses”.
Health and Medical Information service:
+44 1452 623356
Please quote “Prestige Underwriting Family Legal Expenses”.
Cyber Support Helpline:
019 203 987
Please quote ‘Prestige Underwriting Family Legal Expenses’.
Property Owners Legal Expenses:
0818 868 000
Please quote “Prestige Underwriting – Landlord Legal Expenses”.
Coverall & Property Owners Home Emergency Assistance:
0818 000 444
Available 24 Hours a day, 365 days a year
Legal Expenses is underwritten by ARAG Legal Protection Limited.
Download a claim form below or get in touch with the team:
Claims form (https://www.arag.co.uk/claim/)
claims@corin.com
0044 845 2880002
For general claims enquiries for existing GB & NI Home claims, you can email: