Complaints Data
Complaints publication report
Firm name: Prestige Underwriting Services Limited
Group: N/A
Other firms included in this report (if any): N/A
Period covered in this report: 1 January – 30 June 2023
Brands/trading names covered: Prestige Underwriting
Insurance and pure protection | Intermediation (within the reporting period) per 1000 policies sold | 7.49 |
Number of complaints opened | 549 | |
Number of complaints closed | 537 | |
Percentage closed within 3 days | 6% | |
Percentage closed after 3 days but within 8 weeks | 94% | |
Percentage upheld | 45% | |
Main cause of complaints opened | Delays/Timescales |